Mobile / Sports
55g777 collects only the information needed to run your wallet, process transactions through bKash, Upay, and Bank Transfer, and keep your records accurate. This policy explains what we collect, how we use it, and what choices you have — availability of services depends on your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration — your name, contact information, and the payment method you link, whether that is bKash, Upay, or a direct bank transfer. We also record each transaction you make: deposit references, withdrawal requests, and the timestamps attached to them. This data lets us match your account history against any balance question you raise. We do not sell your personal information to third parties for marketing. Data shared with payment processors — including the mobile wallet networks you use — is limited to what those processors need to complete your transaction. We retain transaction records for as long as your account remains active and for a further period as required by applicable rules in your region. Cookies and similar tracking tools operate on the site to support session security and to remember your login state across visits. You can adjust cookie preferences through your browser settings, though disabling certain cookies may affect how the account area functions. We store account data on servers protected by access controls and encryption practices consistent with current industry standards. For questions about specific data held on your account, the support routes listed later in this policy are the correct starting point.
Not everything connected to your 55g777 experience falls under this policy. Understanding the boundary helps you know where to direct a data question and where a third-party provider's own terms apply instead. The four areas below clarify the scope — what we control, what we do not, and how transaction data fits into each category.
Your registration details, login credentials and account preferences are held directly by us. Any request to review, correct or remove this data is handled through our support channel. We control what is stored and how long it is retained under this policy.
Every deposit and withdrawal carries a reference number and timestamp on our system. These records are within this policy's scope. However, your bKash, Upay or bank statement is maintained by your payment provider and governed by their own data terms — not ours.
Game content supplied by studios available in our lobby — including Spadegaming, PG Soft and Microgaming — is delivered through their platforms. We do not hold personal data on your behalf with those studios; they operate under their own privacy frameworks.
Links or embedded tools that take you away from 55g777 are outside this policy's coverage. Once you leave our domain, the privacy practices of those external sites or apps apply. We cannot speak to what those services collect or retain.
You have concrete actions available to you regarding the personal data we hold. The starting point for most requests is your signed-in account area, where your transaction history and registered contact details are visible. If something looks incorrect — a name, an email address, a linked wallet number — you can raise a correction request through our support channel rather than waiting for a system error to surface. Data access requests, where you ask us to confirm what information we hold, are handled the same way. We aim to acknowledge requests promptly and will tell you if additional verification is needed before we can action a change. If you want to close your account and understand what happens to your stored data afterward, that is also a question our support team can answer. Eligibility to exercise certain rights may depend on applicable local law and the region from which you access the service.
Open the transaction history section in your account to see every deposit and withdrawal tied to your wallet. The reference numbers and timestamps shown there are the same records we hold on our system.
If your registered name, contact number or linked payment details are wrong, contact support with the correct information. We will verify your identity before making any change to your account.
Any question about what personal data we hold — or how long we keep it — can be directed to our support team. We will confirm the scope of what is stored and explain the retention period that applies to your account.
If you want to close your account, contact support to start that process. We will explain what happens to your stored records, including transaction data, and what retention obligations apply after closure.
If you have a question that this policy does not answer — or if you want to exercise a data right — use the routes below. These are the contact paths published on 55g777. Do not send sensitive account details through a channel you did not open from within your signed-in session; start from the account area to keep your information secure.
The live chat option in your signed-in account area connects you directly to the support team for data and privacy questions. Start the conversation from inside your account rather than from the public homepage.
For written requests — including data access or correction submissions — use the email address published in the Contact section of the site. State your registered account name and the nature of your request clearly.
The Help section within your account lists the most common privacy and data questions with step-by-step answers. Check there first; if the answer is not covered, escalate via live chat or email.
We handle the data on your account with a straightforward set of controls. Understanding each one helps you know what is happening behind your wallet balance and transaction history.
Account and transaction data is stored on access-controlled servers. Encryption is applied to data in transit — including during bKash, Upay and Bank Transfer sessions — so your payment references are not exposed in plain text between your device and our system.
Cookies keep your session active after login and remember your account preferences. Essential cookies cannot be turned off without breaking account functionality. Non-essential cookies can be managed through your browser settings at any time.
We keep your account data for as long as your account is open. After closure, transaction records are retained for the period required under applicable rules in your region. Once that window passes, records are deleted or anonymised from our active systems.
When this policy changes in a material way, we will post a notice on the site and update the version date at the top of this page. Continuing to use your account after a change is posted means you have seen the updated terms. Check back periodically if you want to stay current.
The questions below cover what we get asked most often about data, account records and your rights under this policy. If your question is not here, the support routes listed above are the right next step.
We collect the registration details you provide — name, contact information and your chosen payment method. Once your account is active, we also record each transaction reference and timestamp generated through bKash, Upay or Bank Transfer deposits and withdrawals.
Yes. Your transaction history is visible in the signed-in account area. For a broader view of what personal data we hold, submit a data access request through the email address or live chat published in the Contact section of the site.
Contact support through live chat or email with the correct information. We verify your identity before making any change. Do not share sensitive details through a channel you did not open from inside your signed-in account session.
We share data only with the payment processors needed to complete your transaction — bKash, Upay or your bank. That sharing is limited to what the processor needs. We do not sell your personal information to external parties for marketing or other commercial purposes.
Records are kept for as long as your account is open. After you close your account, transaction data is retained for the further period required by applicable rules in your region, then deleted or anonymised from active systems.
We retain transaction and identity records for the retention window required under applicable local rules after closure. When that period ends, records are deleted or anonymised. Contact support before closing your account if you want a full explanation of what is retained and why.